Safety Notices

Safety Notices

Voluntary recall for DUALFIX sold Nov. 2017 – Mar. 2018

In March 2018, Britax Römer issued a voluntary recall of certain classic DUALFIX child car seats due to a potential safety issue with a component in these seats. This potentially affected component was used in production batches sold between 3rd November 2017 and 22nd March 2018. Parents who purchased a DUALFIX during that time should please contact contact@britax.com. Please provide an image of your serial number label and a copy of your proof of purchase.

 

How to find your serial number

The serial number ('Series NO.') is located on the front of the car seat, underneath the cover. The serial number starts with 'M101A' and is followed by 14 digits. Please see the image below on how to locate the serial number.

  • 1. Pull up the headrest to the highest position.
  • 2. Pull up the flap out between the shoulder pads and put it up.
  • 3. You should now see a part of the white shell. Open the two buttons on the cover beneath the belt (one on the left and one on the right side) and pull down the cover to expose more of the shell.
  • 4. The serial number is located on the shell of the seat.

 

Britax Römer identified the cause of this potential issue and can confirm that DUALFIX car seats outside the batch involved are not affected. The specific component is not used in any other Britax Römer products, including all other versions of the DUALFIX.